Primeast

Client

Faurecia Mladá Boleslav and Faurecia Tábor (Czech Republic)

Project

Development Programme for Supervisors

Automotive manufacturers

Business, Background & Objectives

Like many other automotive manufacturers, Faurecia were looking for ways to both enhance their effectiveness, and to make sure that the transfer of information between the production line and the management level was as clear as possible. Internal education and training systems had to be set up to support a very complex production environment, as well as dealing with a wide range of different technical and professional backgrounds.

In Detail

The programme was designed for the factory supervisors, a key group in the process of enabling effective and quality production. With each plant using different technical and organisational tools to ensure quality management and effectiveness, it soon became clear that a complex production mosaic needed to be taken into consideration. In order to fully implement these tools, it was crucial to influence the attitudes of everyone who was part of the production process.

The answer to this complex situation was a developmental programme that focused, among others, on the following areas: task ownership, leadership skills, teamwork, and competency development.

The programme was attended by real teams from the production line, and examined real issues from everyday work. Design of the programme was discussed in detail with the heads of the affected production lines, and sought to connect the internal tools of production management with appropriate behaviour and communication. An integral part of the programme involved feeding back to the managers about the systemic problems discussed during the training.

The Result

Better cohesion in the working teams fostered faster flows of information and faster responses to problems in the production process. Managers even considered using the core of the successful teams as part of the start up for new demanding projects. Overall, these new principles of work have been so clearly helpful that they have now been accepted as part of the everyday culture of the factory, minimising the need for repetition of the programme.