Graham Jefferies, head of MeterPlus
The consultants from Primeast are business partners who truly share the challenge of change management. Where others may jump in, they first of all listen and seek to really understand the need. This facilitative approach applies whether they’re talking with our senior managers or with our front-line staff. They work at a pace that fits the wider journey required of our business and take account of other initiatives we need to pursue as part of an international corporation. They do not expect to impose their ways, instead they bring their experience to the table and work in a way that makes sense to everyone in the business. When it comes to making change effective in the combined challenge of business and human nature they’re actually very good.
