The professional service landscape has changed dramatically in recent years

Not only are companies tightening budgets, but we now live in an age of platform capitalism, in which organisations are connected to freelancers, consultants and independent providers through a web-enabled marketplace. Consequently, those operating in the traditional service business space have seen their competition grow in number, change in nature and lure their talent away into more flexible, autonomous and often lucrative ways of working.

The challenge

To compete in a saturated marketplace in which opportunities are shrinking, professional service firms need to learn how to work with a diverse and new mix of stakeholders, while creating strong USPs that attract business. The days of holding a monopoly over a client are gone and organisations will increasingly have to collaborate with competitors in order to offer the services companies need.

This places demands not only on the ability of professional service firms to work successfully as part of multi-faceted, culturally varied teams, but also their capacity for innovation, customer relationship building and operating in a lean, efficient way.

How we can help

Primeast has three decades of experience working with global organisations to help them achieve sustainable success. We’re a professional service business ourselves and with trained facilitators located around the world, we deliver bespoke interventions that are specifically targeted to address the challenges our clients face at both a macro and micro level.

We can help if you need to:-

  • Create a culture of innovation that generates new ideas and improved service for clients
  • Identify a unique and compelling purpose and USP, to which all are aligned
  • Develop communication and interpersonal skills to ensure everyone is capable of working collaboratively as part of a diverse team made up of multiple stakeholders
  • Build world-class technical and project leadership within a global context
  • Liberate talent to maximise output and performance

To find out more about how we can prepare your organisation for the future, please contact us.

Phillip Curry, Shift Leader, Arqiva

I have learnt more from this Active Management Programme than I thought, and am finding it very useful, especially the telephone coaching. My Coach, Daniel Pettigrew is very switched on, analysing my modus operandi and giving me some pointers to upping my game. Clearly Primeast was a good choice.

Interestingly, before the merger the organisation ran a similar, but far more extensive course on management called the One Day Series. It was at a similar time to this, in that the management wished to make changes to the culture of the organisation. I don’t believe it ever really delivered any of the desired outcomes. A dreadful waste of money and a ‘lose, lose’ outcome. As there are defined outcomes required from the delegates in this instance, this will succeed, where the previous attempt failed. So this will be a ‘win, win’!

I remember being fairly cynical when we were first briefed about the Primeast programme – so reflecting on that I’ve learned not to prejudge the situation, give it a chance and don’t rush to judgement. Thank you for the opportunity to take part and I will continue to contribute to our team’s effort to make things better.